Frequently Asked Questions
Check most frequently asked questions here, if you still need help then please contact us at support@easypanels.co.uk.
Yes, depending on the design, some of our panels are manufactured slightly longer than 2400mm to allow for trimming during installation. For specific product queries, please contact our customer support team.
No, we advise against installing panels behind radiators or heated towel rails, or near any direct heat source, as constant exposure may compromise their long-term durability.
All panels comprise of high-grade PVC, fashioned in a honeycomb structure to give the panels a lightweight, hollow, cellular core structure. They are not ply-backed or made from MDF.
The panels have a hollow cellular structure, made from high-grade PVC.
Painting is not recommended. The non-porous nature of PVC makes paint adhesion and durability problematic and the use of solvents can affect the integrity of the panels.
Yes, panels can be used for feature walls such as TV setups. Just ensure they are not installed near a direct heat source.
Yes, our PVC panels can be used in kitchens and as splashbacks. However, they should not be installed behind cookers and hobs, or any area with an open flame or high heat.
Yes, all shower panels and wall panels feature a tongue and groove system for a clean, seamless finish.
No, our PVC panels are not recommended for curved walls. Their tongue-and-groove design requires a flat/level substrate for proper alignment and to ensure a watertight seal.
Yes, bathroom fixtures and fittings can be installed on top of the panels, however, it is important to note that PVC panels are decorative, not structural, so care must be taken to avoid compressing the hollow construction of the panel when installing such items. All fixtures and fittings must be secured through the panel and into the substrate for stability.
- For lightweight items we recommend you use appropriate screws or fixings, coupled with spacers that mirror the thickness of the panel. Using spacers will prevent over-tightening and stop the panel from getting crushed in the process.
- For heavyweight items, ensure you have the appropriate support battens or substrate to accommodate the weight of the fixture and use spacers of equal depth to the panel to avoid compression during installation.
- When you pierce the panels to install any fixture or fitting, it is imperative that you seal the area with silicone to create a watertight barrier. Failure to do so, especially in high-water areas, could allow water to penetrate through to the substrate and cause significant problems.
Yes, bathroom fixtures and fittings can be installed on top of the panels, however, it is important to note that PVC panels are decorative, not structural, so care must be taken to avoid compressing the hollow construction of the panel when installing such items. All fixtures and fittings must be secured through the panel and into the substrate for stability.
- For lightweight items we recommend you use appropriate screws or fixings, coupled with spacers that mirror the thickness of the panel. Using spacers will prevent over-tightening and stop the panel from getting crushed in the process.
- For heavyweight items, ensure you have the appropriate support battens or substrate to accommodate the weight of the fixture and use spacers of equal depth to the panel to avoid compression during installation.
- When you pierce the panels to install any fixture or fitting, it is imperative that you seal the area with silicone to create a watertight barrier. Failure to do so, especially in high-water areas, could allow water to penetrate through to the substrate and cause significant problems.
No, our 5mm panels have been discontinued in favour of the more popular 8mm wall panels. We also offer a range of 10mm shower panels for high water-prone areas.
Yes, PVC panels can be installed over painted walls if they are plumb and prepared appropriately. The exisiting surface must be dust, dirt, grease, and debris free. Any cracks, gaps, or holes should be suitably filled and sanded smooth. A PVA Adhesive & Sealer should be used to prime the area - this will provide a dust-proof surface that will improve the adhesion of the panels. Please refer to the manufacturer’s instructions on the reverse of the container for dilution and mixing ratios when using a primer.
Yes, panels can be fitted directly over tiles. For best results, coat the tiles with a suitable primer to improve the adhesion of decorative wall panels. For optimum results, always refer to the manufacturer’s instructions when applying a primer.
No, panels are only available in full-size sheets. However, they can be trimmed on-site (indoors) to fit your space.
No, the hollow construction of the panels makes them unsuitable for use on furniture like tables.
Yes, panels can be cut and fit around most objects. Professional installation might be required based on complexity.
Yes, large tile-effect panels feature a textured grout line for a more realistic appearance.
No, our marble panels are designed to replicate an authentic marble slab and as such, the veins within the pattern do not seamlessly match across multiple panels. The pattern on marble or tile-effect panels is repeating, and while edges are tongue and groove, the design does not align perfectly at joins.
No, we do not offer MDF versions. Only PVC panels are available in our range.
No, 240 cm is our standard height.
We no longer offer 5mm panels. Only 8mm and 10mm panels are currently available.
To keep your panels looking great, we recommend using a soft cloth or sponge (non-abrasive) and a mild detergent such as washing-up liquid, diluted in warm water. Dampen the cloth with the cleaning solution and wipe down from top to bottom. Rinse thoroughly before drying the panels with a microfibre cloth to avoid any streaks. Avoid using abrasive textiles or chemical cleaning products, as these will damage the protective coating and surface appearance of the panel.
With correct installation and care, panels can last for many years. Ensure walls are clean, dry, and free from damp prior to fitting.
With correct installation and care, panels can last for many years. Ensure walls are clean, dry, and free from damp prior to fitting.
When using panels on furniture or in non-wall settings, edge trims or silicone sealant can be used to neatly finish the sides and bottom.
For optimal results when cutting PVC shower panels, we recommend using a fine-toothed handsaw. You'll find this essential tool available for purchase on our website.
Painting is not recommended, as bathroom paints or abrasive products can damage the surface and reduce the durability of the panels.
The widest panels available are 1 metre wide and 10mm thick. Panels in 1.2 metre width are not currently offered.
Yes, panels should be installed in a staggered layout to ensure a natural appearance and optimal alignment, especially with patterned designs.As the panels feature a tongue-and-groove design, they must be installed sequentially. We recommend a staggered layout to ensure a more natural appearance and optimal alignment, particularly for patterned designs.
No, tile-effect panels should only be installed vertically to maintain their watertight integrity and proper performance.
Each individual panel is 250mm wide. A pack containing four panels will cover a total width of 1000mm.
Yes, all wall panels are fully waterproof and suitable for use in shower enclosures and other wet areas. For maximum water resistance, it is recommended to apply a thin bead of silicone between the panel joints and along all edges within wet areas. This helps create a fully sealed and 100% waterproof installation, preventing water ingress and extending the lifespan of the panels.
When applying silicone, take care to avoid getting it on the face of the panels, as this may affect the finish and appearance. Any excess should be cleaned immediately with a damp cloth before it cures.
Yes, every slat is carefully finished with veneer on all three visible sides to maintain a consistent, high-quality appearance.
No, standard acoustic panels are not suitable for bathrooms or high-humidity areas, as moisture can compromise their integrity. For these environments, AquaGuard water-resistant slat panels offer a more suitable alternative.
Yes, acoustic panels can be installed on ceilings. For optimal safety and stability, we recommend securing them with screws.
Acoustic panels can be installed a in kitchen environment but they should not be placed near direct heat sources or areas of high humidity. Close proximity to cookers, radiators, log burners, electric fires and kettles may damage the panels.
Yes, panels can be installed on chimney breasts and media walls. However, they should not be placed near direct heat sources. For fitting around external corners or integrating with features like TVs or electric fires, please consult a professional installer.
To install lightweight fixtures, such as picture hangings, you will need to pierce the felt backing and affix to the substrate. We do not recommend using the wooden-slats on the panel to support any decorative fixtures. For heavy fixtures, such as TV mounts or shelving, please install these prior to fitting the panels and later cut the panel to accommodate such features.
Yes, acoustic panels are suitable for horizontal or vertical alignment.
Yes, acoustic panels come in fours different heights: 1.2m, 2.4m, 2.6m and 2.8m.
LED strips can be installed between panels if they are designed for this use. Lighting components are not supplied by Easy Panels and should be sourced from a lighting specialist. For installation advice concerning LED strips, please contact your supplier.
For heavy fixtures, such as TV mounts or shelving, please install these prior to fitting the panels and later cut the panel to accommodate such features. To install lightweight fixtures, such as picture hangings, you will need to pierce the felt backing and affix to the substrate. We do not recommend using the wooden-slats on the panel to support any decorative fixtures.
Yes. When cutting your wood-slat panels to size, we advise using a fine-toothed handsaw for higher precision in place of powered tools. A finer cut will help to eliminate any spurs and splintered edges. A sharp Stanley knife can be used to slice the felt vertically.
The wooden slats are securely stapled to the felt backing. They are not glued.
Removal depends on the installation method. Panels fixed with screws can usually be taken down with minimal impact. Panels installed with adhesive may cause damage to the surface of the substrate during removal.
If you are wanting to install the panels over wallpaper, we’d suggest screwing them to the substrate. Wallpaper paste cannot be relied upon to provide the necessary strength required for the acoustic panels to adhere to. If your preference is to adhere the panels to the wall, you will need to remove the wallpaper prior to installation.
Our acoustic panels are 60cm wide and available in four heights; 120cm, 240cm, 260cm and 280cm. Custom sizes are not available at this time.
To keep your panels looking great, we strongly recommend to use a soft and dry lint-free cloth that will prevent scratches while capturing dust particles. A telescopic duster can also be used to manage those hard-to-reach areas. Avoid using rough materials or any moisture on the panels. If preferred, you can vacuum the recess between the slats using a slim end attachment to capture the nooks where dust tends to accumulate.
Wall panel or shower panel trims—also known as mouldings or accessories—are finishing pieces used around wall panelling to deliver a clean, polished, and functional installation.
PVC trims serve several important functions. They conceal and neaten corners by hiding rough or uneven board cuts, screws, gaps, and joints at external corners, ensuring a clean, professional finish. Additionally, they protect edges from damage by acting as guards that prevent chips, dents, and wear on vulnerable external corners—this is especially important in high-traffic or moisture-prone areas like bathrooms and kitchens. In wet zones, PVC trims provide waterproofing and sealing by creating a water-resistant barrier that seals panel edges and allows a neat transition between vertical and horizontal surfaces, helping to maintain the integrity of the installation.
External Angle Trims are used to finish and protect external corners—the right-angled edges where two surfaces meet.
End cap trims—also known as starter trims, J‑trims, or end U‑profiles—serve a vital finishing role when installing wall/shower panels
A J-shaped trim that caps the exposed edge of a wall panel. It slides over the cut or unfinished side, concealing raw edges and the panels core.
External Corner Trim (sometimes called outer or outside corner trim) is a finishing profile used at 90° external corners where two wall panels meet.
Internal Corner Trim (also called inside-corner or internal angle trim) is a finishing profile designed to cover and seal the inside edges where two wall panels meet at a 90° internal corner.
H‑Trim (also called H‑Channel or H‑Molding) is a joining profile used within wall, ceiling, or panel installations. Its distinctive shape—a central "H"—lets two panel edges slide into each side of the middle spine, achieving a flush, clean, and durable joint. Additionally, H-Trim can be used to extend the vertical length of shower panels, providing a seamless and professional finish.
Coving (also known as cornice molding or coving moulding) is a decorative trim installed at the junction where the wall meets the ceiling. It adds both aesthetic elegance and practical benefits to interior spaces.
Yes, we offer two chrome trims suitable for window edges. The standard Chrome External Corner Trim must be installed at the same time as your panels. For more flexibility, the 25mm x 25mm Chrome External Corner Trim can be retrofitted after installation, making it ideal for tricky areas like windows.
Yes, a 10mm internal corner trim can be used between 8mm and 10mm panels. Apply extra adhesive behind the 8mm panel for a secure fit. Alternatively, you can use separate end trims for each panel with a bead of silicone, or finish without a trim by butting the panels together and sealing the join. An 18mm Chrome Internal Quadrant Trim can also be added after installation.
There is no dedicated top trim for acoustic panels, but a standard end trim is often used along the top edge to provide a clean, finished look.
End trims can be used around chimney breasts, but for best results—especially at corners—we recommend contacting our technical team on 01685 378404 (option 2) for detailed fitting guidance.
EasySeal is a dedicated shower tray trim that we supply where the panel meets the tray. These trims provide a neat and waterproof finish and can be found in our Shower Tray Trims Collection.
10mm trims can be purchased from our Trims Collection and are compatible with all 10mm shower panels.
Our panel trims are designed to match the length of the panels you're purchasing. If you're ordering 8mm wall panels, the trims will be supplied at 2.6 metres long. For shower panels, the trims will measure 2.4 metres in length. Rest assured, the length of your trims will always correspond to the height of the panels you're ordering, ensuring a perfect fit for your installation needs.
All of our vinyl click floor panels are water-resistant and suitable for use throughout the home, including kitchens and bathrooms. However, they are not fully waterproof. To preserve their integrity and appearance, avoid prolonged exposure to standing water and clean up any spills promptly.
Yes, ceiling panels can be installed in any room. Ensure they are not placed near direct heat sources and follow installation and maintenance guidelines for best results.
Yes, our Easy Panels High Strength Cladding Adhesive is suitable for use with all panel types we sell, including Acoustic Wood Slat Panels.
Yes, the adhesive can be used to install shower panels on plywood. Apply a 50/50 mix of PVA and water to the plywood first to create a key coat and allow it to dry completely before applying adhesive. Alternatively, panels can be fixed using drywall screws if preferred.
Yes, the adhesive is suitable for all panel types listed on our website, including MDF shower wall panels.
The date stamp on the adhesive tube indicates the manufacturing date. It is not an expiry date.
Yes, the adhesive will bond to ceramic or glossy tiles—**but only if the surface is properly sanded and primed with a 50/50 mix of PVA and water and allowed to dry fully beforehand.
Yes this is something we strongly recommend when installating shower/wall panels, silicone is used to seal the edges which guarentees a waterproof installation.
Adhesive is generally more effective than silicone for bonding panels to glossy tiled surfaces, especially when used over a primed surface. Silicone can be used to seal edges, but it’s not recommended as the primary bonding agent.
Prime ceramic tiles or glass surfaces with a 50/50 mix of PVA and water. Allow the coat to dry completely before applying adhesive to ensure a strong, long-lasting bond.
Yes, panels can be fixed using screws, adhesive, or a combination of both, depending on your wall surface and installation preference.
Rawl plugs are only needed if you're fixing screws into masonry or other solid surfaces. If you're fixing into timber battens or plasterboard with appropriate backing, rawl plugs are not required.
The quantity of adhesive needed is dependent on the condition of your wall surface. Optimal, flat wall conditions typically require three tubes of adhesive per shower panel and wall panel pack. 2 tubes of adhesive should used per acoustic panel. Walls that exhibit unevenness or are not in optimal condition may require up to four tubes per shower panel.
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We strongly recommend that any orders for the same project are done as one order, as there may be colour / shade differences during the manufacturing process. We cannot guarantee that a second order will match the first. You are more than welcome to provide us with a batch number to see if we have any left, however, due to a high turnover of products this is unlikely that we will have the same batch for long periods of time, and so any additional orders for the same product will be at your own risk.
There will be peak times when our lines may be busy. If you have contacted us via email please allow us 24 hours to respond. Our csutomer service team are available between 9-5 Monday-Friday. Alternatively, please try again and we can deal with your enquiry.
If you have not received your order confirmation, please do the following…
1) Check your junk / spam folders for any Easy Panels emails.
2) Please contact your bank to see if payment has been taken.
3) Contact our Customer Services team at support@easypanels.co.uk or call us on 01685 378404 for us to check for you.
Customers are welcome to order online and collect from our South Wales trade counter.
Our Shop is located at Unit 2 Robertstown Industrial Estate, Wellington Street, Aberdare, CF44 8HD.
In addition to panels, EasyPanels is your one-stop shop for everything you need to complete your panel renovation from start to finish. From adhesives, trims, and tools to cleaning and maintenance products, we offer a comprehensive range of high-quality accessories to support every stage of your installation. Whether you're a DIY enthusiast or a professional installer, you'll find everything conveniently available on our website to ensure a smooth and successful project. With reliable products and expert support, EasyPanels makes transforming your space easier than ever.
You can call the shop at 01685 378404 during open hours
While local trade and public customers are welcome to order at our trade counter, we recommend using our website for a quicker and more accurate ordering experience.
Yes, we have a showroom located at our trade counter in Aberdare, South Wales. Opening hours are Monday to Friday, 8am–5pm, and Saturday, 9am–1pm.
We accept all major credit and debit cards from reputable providers
The shop is open:
Mon – Fri: 8am – 5.00pm
Sat: 9am – 1pm
Due to limited hours and stock, if an online order for same day store pickup was made on a Saturday, please call ahead to confirm we have it in stock.
Customer Service:
Mon – Fri: 9am – 5.00pm
Note: Our offices and shop are both closed for UK Bank Holidays.
We do not currently offer a fitting or installation service. However, step-by-step installation guides are available on our website under the How-to Guides section.
Yes, we offer free delivery on orders over £120.
For orders below £120, delivery costs £24.99.
As we deliver using our own dedicated fleet of vehicles, regrettably we are unable to accommodate nominated day deliveries or timed delivery requests at present. However, if you find yourself unable to accept delivery on the date provided, we're more than willing to reschedule for a later date. While we try our best to accommodate your requests where possible, we can't guarantee them.
We typically don’t offer voucher or discount codes. Instead, we aim to keep our pricing as competitive as possible for both new and existing customers. We currently have some fantastic offers, discounts, and deals available on our website and while we may not offer promo codes, we’re confident there are still lots of reasons to shop with us! 💚
At present, we are only able to deliver to mainland England and Wales using our in house delivery team. While we're eager to extend our services to other areas of the UK in the future, we're currently unable to do so. We appreciate your understanding and patience as we work towards expanding our delivery network.
Currently, we do not offer the option to pay for faster delivery. However, we are continuously evaluating our services, and offering expedited delivery may be something we provide in the future.
We aim to deliver to mainland England and Wales within 3 to 6 working days from receipt of order. What sets us apart is that we handle all deliveries using our own fleet of vehicles, ensuring a more reliable and personalised service. This allows us to maintain greater control over the delivery process, resulting in a smoother experience for our customers.
We offer samples so you can experience the quality of our products firsthand. Samples and delivery are FREE for all PVC wall panels, shower panels, and flooring. For AquaGuard and acoustic panels, a £3.60 shipping fee applies due to their larger size and weight. You can request samples directly through our website—we’ll get them sent out to you right away.
You are more than welcome to return any items to us within 14 days of receiving your order, provided the items remain unused and in their original packaging. Please note that the return process will be subject to collection and restocking fees. Please refer to the returns policy for more details.
A typical refund will take up to 14 days. All returns are quality checked. Items should be returned in a new and unused condition and in the original packaging. Refunds will not be processed if they do not comply with our returns policy.
If you have received a damaged product, please notify us within 14 days of delivery. We will require photographic evidence before we can authorise any replacements/refunds. Please email support@easypanels.co.uk along with your name, order number, and relevant photographs. Please refer to the ‘Faults/Damages’ section on our policy page to see our full T’s & C’s. We hope this is never the case, but if you receive a damaged product, please notify us within 14 days of delivery. To process any replacement or refund, we require photographic evidence of the damage.
Please email support@easypanels.co.uk with your name, order number, and relevant photos.
For full details, please refer to the ‘Faults/Damages’ section on our Policy page.
We’re happy to accept returns of any unwanted items, provided they comply with our Terms of Service
